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聯(lián)系方式: jinxiaohuat@hotmail.com(email/skype)
2717740884(QQ)
金融公司, 內(nèi)部金融產(chǎn)品技術(shù)支持, 需1-2年產(chǎn)品支持經(jīng)驗, 英文流利(全英文面試, 有老外, 3-4輪,電話為主, 需至少一輪現(xiàn)場); 至少四年制本科以上學(xué)歷; 有海外經(jīng)驗為佳; 有良好的溝通能力, 需要跟enduser溝通; 能夠接受倒班(無夜班)
工作地點: 上海, 淮海路
Role / Principal Accountabilities:
? First point of contact for trader issues/requests.
? All requirements with regards to the support of an internal Fixed Income trading/risk management application
? Take ownership of issues and see through to completion
? Be able to quickly understand, assess and give feedback on the steps to resolve the issue
? Be able to diagnose and effectively communicate/escalate incidents and problems
? Be able to involve the correct resources to address any issues logged.
? Build strong relationships with the business and gain a good understanding of their processes.
? Build strong relationships with key Technology teams whom we are dependant on.
? Provide release and environment management across the application suite of products.
Skills & Experience Required:
Essential:
Excel / VBA
Windows
Linux
SQL
Worked in a Production Support environment
Desirable:
2 years commercial experience of working within an investment bank support area
Knowledge Required:
Essential:
Understanding of financial products is essential
Operating systems knowledge (Windows, Unix)
Working knowledge of SQL
Be able to pick up new technologies and to want to develop skills extremely quickly
Experience of investment banking, especially in production support
Fluent in English (read, write and speak) |
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發(fā)表于 2013-12-16 14:59